USA Shipping Policy
NovaPept Research Bio ships premium laboratory research peptides quickly and securely to customers across the United States.
Processing Time
Orders are processed within 24–48 hours after confirmation. Same-day dispatch available for orders placed before 12:00 PM EST.
USA Domestic Delivery
We ship to all 50 US states using USPS and DHL domestic services. No international customs delays for domestic orders.
Insulated Packaging
Lyophilized vials are shipped in protective, temperature-stable packaging to preserve peptide integrity during transit.
Discreet & Plain Labels
All parcels are shipped in plain outer packaging with no external indication of contents.
Tracking Included
Tracking information is provided by email or WhatsApp once your order has been dispatched.
Reship Guarantee
If a domestic order is lost or damaged in transit, contact support within 48 hours for a reship or replacement evaluation.
Estimated Delivery by Region
Delivery times are estimates after dispatch and may vary due to carrier delays, weather, or remote locations.
State & Customs Disclaimers
All orders are shipped from within the United States to US addresses only. Customers are responsible for ensuring receipt of research compounds is permitted in their destination state. NovaPept is not liable for carrier delays or state-specific import restrictions once tracking confirms the package is in transit.
Products are sold strictly for laboratory research purposes. They are not intended for human consumption, medical use, or veterinary applications.
Refund & Reship Policy
If an order arrives damaged, incorrect, or does not arrive within 10 business days of the estimated delivery window, contact support within 48 hours of delivery (or the missed delivery date) with photos and your order details. Replacement or support solutions will be provided after verification.