Privacy Policy

NovaPept Research Bio respects your privacy. This policy explains what information we collect when you contact us or place an order, and how we use it.

Information We Collect

We collect only the information needed to process your order and provide support: name, shipping address, email address, and messaging handles (WhatsApp, Telegram).

How We Use Your Information

Your information is used solely to fulfil orders, provide customer support, and respond to inquiries. We do not sell or share customer information with third parties for marketing.

Data Security

Order information is stored securely and accessed only by authorised personnel. Communication channels (WhatsApp, Telegram, email) use end-to-end or transport-layer encryption provided by the platform operators.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you by contacting our support team.

Contact

Questions about this policy can be sent to sterlingedward323@gmail.com.